Applies to all applications published by Datana Studios.

Data Deletion

Last Updated: September 16, 2026

Your Right to Delete Your Data

You have the right to request deletion of your account and all associated data from Datana Studios applications.

How to Request Data Deletion

Option 1: In-App

Apps with accounts provide a "Delete Account" option in your account settings. This is the fastest way to delete your data.

  1. Open the app
  2. Go to Settings or Account
  3. Select Delete Account
  4. Confirm the deletion

Option 2: Email Request

Send an email to support@datana.ltd with:

  • Subject line: "Data Deletion Request"
  • The email address associated with your account
  • The app(s) you want your data deleted from (or "all apps")

We will process your request within 30 days and send confirmation when complete.

What Gets Deleted

When you delete your account, we remove:

  • Your profile information (name, email, avatar)
  • Your user-generated content (messages, posts, notes, media files, and documents)
  • Content you submitted to AI features and the associated processing records
  • Your app preferences and settings
  • Your subscription history (payment details are managed by the app store or payment processor you bought through, never by us)

What We May Retain

We may retain certain information as required by law or for legitimate business purposes:

  • Records necessary for legal compliance (e.g., financial transaction records, retained for 7 years)
  • Anonymized or aggregated data that cannot identify you, and usage-analytics records that no longer link to any identifiable account
  • Information necessary to prevent fraud or enforce our terms
  • Content other users have shared or re-shared, where deletion would affect their data

Data Deletion Timeline

  • In-app deletion: Your account is deactivated immediately and you are signed out everywhere. There is then a 14-day grace period before anything is erased — if you change your mind in that window, email us and we can still restore the account. After it lapses your data is permanently removed from our production systems, within 30 days of your request.
  • Email requests: Acknowledged within 5 business days. Completed within 30 days.
  • Backups: Residual copies in encrypted backups are purged on a rolling basis within 14 days after production deletion. Backup copies are never restored to production except in a disaster-recovery event, in which case re-deleted data is removed again.

Contact Us

If you have questions about data deletion, contact us at: support@datana.ltd